At Sky Exchange, we are serious about your privacy. This privacy policy outlines how we collect, use, share, protect, and store your personal information while you access or use our website and services (the “Platform”).
By registering or using Sky Exchange, you agree with the contents of these practices. If you do not agree, please do not use the Platform.
Data Collection
We collect personally identifiable information as well as general usage data, in order to deliver the information / services you have requested and to improve our offerings.
Personal Information
You might be required to supply personal information including, but not limited to:
- Full Name
- Date of Birth
- Email Address
- Phone Number
- Address
- Payment method information
We collect this personal information during registration, transactions, account verification processes, promotional opportunities, and interactions with any support team members.
Technical & Browsing Information
We automatically collect technical specific information about your device, the browser type and version, IP address, pages you view, and other analytics information, using cookies and other similar mechanisms. We collect this data to help us to improve your user experience.
Use of Information
We use your information for the following purposes:
- To verify your identity and eligibility
- To manage and administer your account including processing your transactions
- To help us ensure responsible use of the Site and Products
- To comply with applicable laws and regulations
- To identify fraudulent activity and prevent the misuse of the Platform
- To provide you with service and technical support
- To provide you with promotional offers, updates related to our services
You may unsubscribe from marketing communications at any time.
Disclosure and Sharing
- We do not sell your privacy. Your information will be shared in the following circumstances:
- With third party service providers involved in your payment, verification, and analytics (all service providers are bound by confidentiality)
- With regulatory authorities where required by law to do so, or in the event of suspicious or unlawful activity
- With software providers necessary for operating our platform
Only information that is necessary will be shared and we will ensure that all partners are maintaining appropriate standards of security.
Cookies and Tracking
We use cookies to:
- Recognize you each time you visit the Site
- Track your preferences and improve functionality
- Count how many people visit our site and to improve our service
You can choose to manage cookies settings via your browser. If you choose to block cookies, this may impact the site and certain features or personalized services.
Data Security
Sky Exchange makes use of industry-recognized encryption and security protocols to ensure that your data is safe. Being the kings of the world, we maintain secure servers and install firewalls, along with certain other controls to avoid unauthorized access to your personal information.
While we do everything within our power to safeguard your data, no transmission of data over the internet can be guaranteed to be 100% secure, and you will have to accept the risk inherent to communications over the internet whenever you use the Platform.
Data Retention
We retain your information solely insofar as is necessary for our operational purposes, to respect legal or regulatory requirements, or for the duration of any reason for which the data may be required to resolve disputes. When you don’t need us to keep the data anymore, we will wipe it out from existence or, as allowed by applicable data protection law, anonymize you so that you can no longer be considered as a data subject.
Access and Control
You have the right to:
- Request to access your personal data we hold about you;
- Request to correct or update any inaccurate information we hold;
- Withdraw your consent or request deletion of personal data (to the extent that that is required by applicable law or regulatory obligations).
Please take note that requests regarding the above items should be sent to our support team. There could be a delay associated with backups and/or responsibilities we have to keep records of certain activities.
Changes to This Policy
Sky Exchange may change this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. If you continue to use the platform after there have been changes to the Policy, we will consider that implied consent for the policy changes.
We encourage users to take some time to visit this page periodically, to stay informed on how we protect you.
Contact Us
If you have questions, feedback, or concerns about this Privacy Policy, you may contact us via:
Contact No.- Chat On Whatsapp
