At Sky Exchange, we are dedicated to fostering a safe and enjoyable experience for all users. We know that we provide a platform to engage with sports outcomes and entertainment but we want you to use our services responsibly!
Gaming should be fun and not something that has a negative impact on your emotional, financial or social wellness. That is why we provide tools, resources and support to assist you in being in control.
Our Commitment
We believe in empowering our users to set their own limits. Whether you game once in a while or frequently, knowing how much time and money you are spending is important. Responsible use means:
- Never using money towards gaming that you need for essential expenses
- Avoiding emotional or impulsive decisions
- Taking accountability and regular breaks
- Being honest with yourself and those around you about your activity
All Sky Exchange support team members are trained to recognize and support you with any warning signs of compulsive use.
Self-Assessment
Do you use this platform as a replacement or escape from stress or dissatisfaction?
Have you abandoned some of your previous hobbies or relationships?
Do you feel anxious or irritable when you are not using the platform?
Do you find it difficult to stop using the platform even if you try to?
If you answered “yes” to several of the above, then you may wish to consider seeking help.
Staying in Control
The following is a list of strategies that can assist you in managing your activity on Sky Exchange:
- Establish a budget and never exceed it
- Limit the amount of time you spend on the platform on a daily or weekly basis
- Monitor your uses of the platform in order to be more conscious of how often you use it
- Take breaks in order to maintain balance in your life.
Self-Exclusion and Account Limits
If you feel that your activity is becoming unmanageable, we will provide self-exclusion options, including:
- A temporary break from the platform.
- Account limits on deposits or session time.
- Permanent self-exclusion if you want to quit altogether.
If you need to turn on these tools, it’s as easy as contacting our Customer Support team. We will sensitively and respectfully take you through the available tools.
Tools to Block Access
If you want a complete block on gaming platforms, software like GamBlock™ (www.gamblock.com) is available to help restrict access to online services related to games of chance or any online entertainment that involves prediction.
Preventing Underage Use
Sky Exchange is for use by people aged over 18 only. We can verify age during the registration process and have strict procedures to prevent under-age access. If someone provides incorrect age information it is a serious matter and may result in suspension of account and loss of access.
Parental Controls
Parents and guardians can use filtering software that can block web access to selected web pages and shelters from contact by minors. The following links provide useful tools:
Net Nanny – www.netnanny.com
CYBERsitter – www.cybersitter.com
We encourage responsible adults to download and install these types of tools on shared devices.
